Certification as a result – not as a goal
A properly functioning ITSM system passes the audit without any problems
ISO/IEC 20000-1 certification is not a stand-alone project.
It is the result of a functioning IT Service Management system.
We ensure that your ITSM works effectively on a day-to-day basis, manages service quality and can be demonstrated in a way that stands up to audit scrutiny.
What successful certification demonstrates
✔ Service processes are clearly structured and managed
✔ Service quality is achieved in a measurable way
✔ Measures are implemented and monitored
An overview of our services
We ensure that your ITSM is set up in a way that is comprehensive, traceable and audit-ready.
Deviations are dealt with in a structured manner and resolved permanently.
ITSM Structure & Audit Readiness
Action Management & Tracking
Certification support
Internal Audits & Performance Assessment
We are reviewing service processes, KPIs and implementation in preparation for the external audit.
We will guide you through the external audit and help you address any findings.
A well-functioning ITSM leads to certification – not the other way round.
Why CertifyNow
✔ Focus on systems that work, rather than certification projects
✔ Measurable service quality, rather than red tape
✔ Clear structure, rather than unnecessary complexity
A structured ITSM also supports digital resilience requirements, for example in the context of DORA.
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Sustainable management systems through clear structures.
CertifyNow
We support companies in setting up and operating management systems that work in everyday life – without unnecessary complexity.